Lango Learning
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Customer Care
Getting Started
Interpreters
Clients
Project
Real-Time Machine Translation
Large Batch Machine Translation
Settings
LSPs
Recruiting
Boostlingo
Customer Care
Phone Processes
Ticket Process
Company Wide Processes
Accounting
Sales
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Lango Learning
Customer Care
Getting Started
Interpreters
Clients
Project
Real-Time Machine Translation
Large Batch Machine Translation
Settings
LSPs
Recruiting
Boostlingo
Customer Care
Phone Processes
Ticket Process
Company Wide Processes
Accounting
Sales
Customer Care
Category to house all Customer Care knowledge base articles
Client Request Handling
Complaints on Interpreters
Root Cause Analysis (RCA)
Corrective Actions and Preventative Actions
5-Whys Analysis Outline for Complaint Resolution
Phone Processes
Handling Invoicing and Contract Calls
Zoom Phone - Phone Teams and Transfer Reasons
Phone Handling and Call Transfers
Handling Uncontracted Service Requests & Language Availability
Complaint Handling for Lango Pro and Clients: Best Practices and Guidelines
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Ticket Process
Ticket Tagging and Ticket Triage
