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      1. Lango Learning
      2. LSPs

      Vendor List

      This guide will help you navigate the vendor list, manage vendor profiles, and configure rates, making it easy to keep everything organized and up-to-date.

      Step 1: Accessing the Vendor List

      1. Navigate to the main dashboard.
      2. Select "Vendors" from the main menu options.
      3. View the comprehensive list of all registered vendors.

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      Step 2: Understanding the Interface Layout

      Top Navigation Bar

      • Dashboard - Main overview.
      • Requests - Service request management.
      • Clients - Client information.
      • Vendors - Vendor management.
      • Billing - Financial information.

      Step 3: Key Information Columns

      Main Table Headers

      • Name - Vendor or agency identification.
      • Type - Individual or Agency classification.
      • Service Line(s) - Available services (e.g., On-Demand OPI).
      • Languages - Available language pairs.
      • Status - Active or Inactive indicator.

      Step 4: Managing Notifications

      Notification Types

      • Approval needed - Service line or industry approvals.
      • Document expiring - Document expiration alerts.
      • Rate setting needed - Pending rate assignments.

      Step 5: List Navigation Features

      Pagination Controls

      • Page numbers for easy navigation.
      • View dropdown to adjust items per page.
      • Previous/Next buttons for sequential browsing.

      Search and Filter Options

      • Search bar for quick vendor lookup.
      • Column sorting functionality.
      • Status filters for active/inactive vendors.

      Additional Features

      Quick Actions

      • Create new vendor entries.
      • Export vendor list data.
      • Bulk action management.

      Accessing the Vendor Profile

      Step 1:

      1. Click on "‹ Back" to return to the vendor list.
      2. View the vendor profile header showing the vendor name.
      3. Note any pending notifications or required actions at the top.

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      Step 2: Understanding Key Metrics

      Financial Overview

      • Unpaid Amount - Total pending payments.
      • Revenue - Total earnings for selected period.
      • Number of active requests - Current ongoing assignments.

      Time Period Selection

      • Use the "Last 365 days" dropdown to adjust the viewing period.
      • All metrics update according to selected timeframe.

      Step 3: Navigation Tabs

      Main Sections

      • Vendor Details - Basic information and profile.
      • Service Lines - Available services.
      • Rates - Rate management and configuration.
      • Documents - Required documentation.

      Step 4: Rate Management Table

      Table Headers

      • Name - Rate identifier.
      • Description - Service details.
      • Base Rate - Standard rate amount.
      • Service Line - Type of service.
      • Languages - Applicable language pairs.
      • Rate Status - Current status.

      Step 5: Rate Actions

      Available Actions

      • Add rate - Create new rate entries.
      • Search - Filter through existing rates.
      • Show eligible rates - View applicable rate options.

      Accessing Eligible Rates

      Step 1:

      Location

      • Navigate to the Vendor rates section.
      • Locate the "Eligible rates" dropdown section.
      • Click to expand the eligible rates panel.

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      Step 2: Understanding Rate Components

      Rate Information Fields

      • Standard rate - Default rate name for basic services.
      • Common languages - Language pairs available.
      • Rate amount - Price per minute (e.g., $1.25/min).
      • Service type - Service category (e.g., On-Demand OPI).
      • Language pair - Specific language combinations.
      • Rate status - Current state (enabled/disabled).

      Step 3: Rate Status Management

      Status Indicators

      • Rate disabled - Shown with red indicator.
      • Rate enabled - Shown with green indicator.
      • Pending approval - Shown with yellow indicator.

      Step 4: Rate Actions

      Available Controls

      • Hide/Show - Toggle eligible rates visibility.
      • Add rate - Create new rate entries.
      • More options (⋯) - Access additional rate settings.

      Step 5: Rate Configuration

      Configuration Options

      • Set base rate amount.
      • Select applicable service lines.
      • Choose language pairs.
      • Enable or disable rates.

      General Information

      Step 1:

      Required Fields

      • Rate name - Enter descriptive name (e.g., "Standard rate").
      • Description - Add details about rate application.
      • Service line - Select appropriate service type.

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      Step 2: Language Configuration

      Language Pair Setup

      • Language 1 - Select source language (e.g., English).
      • Language 2 - Select target language (e.g., Spanish).
      • Industry - Choose applicable industry sectors.

      Step 3: Base Rate Settings

      Rate Components

      • Base rate amount - Enter numerical value.
      • Currency - Select from available options (e.g., USD).
      • Unit - Choose rate unit (e.g., Per minute).

      Step 4: Rounding Rules

      Time Calculations

      • Rounding direction - Select Up or Down.
      • Rounding amount - Choose increment (e.g., 15 seconds).

      Step 5: Incremental Rate Setup

      Time-based Pricing

      • Base rate period - Set initial rate and timeframe.
      • Secondary rate - Configure rate for extended duration.
      • Time ranges - Define start and end times for each rate.

      Rate Assignment Dialog

      Step 1:

      Confirmation Message

      • Clear confirmation prompt asking to assign rate to specific vendor.
      • Vendor name clearly displayed in confirmation message.
      • Information about rate visibility in Vendor Profile.

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      Step 2: Understanding the Impact

      Visibility Notice

      • Rate will be visible under 'Rates' in vendor profile.
      • Changes take effect immediately upon confirmation.
      • Rate becomes part of vendor's active rate structure.

      Step 3: Available Actions

      Action Buttons

      • Cancel - Abort the rate assignment process.
      • Yes, assign rate - Confirm and implement the rate.

      Step 4: Confirmation Options

      Decision Points

      • Review rate details before confirming.
      • Option to cancel if assignment needs revision.
      • Clear confirmation button for proceeding.

      Step 5: Post-Assignment

      Next Steps

      • Rate becomes immediately active for the vendor.
      • Confirmation message appears upon successful assignment.
      • Return to vendor profile to verify rate application.

      Accessing Vendor Rates

      Step 1:

      Navigation

      • Click "‹ Back" to return to previous screen.
      • View vendor profile header with vendor name.
      • Access the Rates section from the navigation tabs.

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      Step 2: Understanding Key Metrics

      Financial Overview

      • Unpaid Amount ($0.00) - Shows pending payments.
      • Revenue ($0) - Displays total earnings.
      • Number of active requests (0) - Shows current assignments.

      Step 3: Rate Table Navigation

      Table Headers

      • Name - Rate identifier.
      • Description - Service details.
      • Base Rate - Standard rate amount.
      • Service Line - Type of service.
      • Languages - Available language pairs.
      • Rate Status - Active/Inactive indicator.

      Step 4: Managing Rates

      Available Actions

      • Add rate - Create new rate entries.
      • Search - Filter through existing rates.
      • More options (⋯) - Access additional settings.

      Step 5: Rate Status

      Status Indicators

      • Active - Shown with green indicator.
      • Inactive - Shown with red indicator.
      • Pending - Shown with yellow indicator.

      Need Help?

      • If you need further assistance, use the Langston chatbot at the bottom right of the page, or reach out to support.